Shipping policy
Shipping and delivery
Last updated: 27 October 2026
This policy explains delivery for our first collection. Available delivery options and estimates are shown at checkout.
Where we deliver
We deliver to supported UK delivery addresses only. International and express delivery are not currently offered.
Remote and island postcodes may have different availability. Available delivery options and the full charge will be shown before payment. Contact us if your address is not supported at checkout.
Delivery charges
Standard UK delivery costs £4.99 for qualifying orders below £50. Standard delivery is free for qualifying orders of £50 or more.
The qualifying order value, applicable discounts and any delivery restrictions will be shown at checkout. We will not add an unagreed postage surcharge after payment.
Processing and delivery times
Our first collection is fulfilled directly from our supplier’s UK stock.
Please allow 1–2 business days for processing, followed by an estimated 2–7 business days for delivery after dispatch. Business days exclude weekends and bank holidays.
These are estimates, not guaranteed delivery dates. The delivery estimate for your address is shown at checkout.
If stock becomes unavailable or we cannot meet the stated delivery arrangements, we will contact you with your options, including cancellation and a refund where applicable. We will not substitute overseas dispatch with a longer delivery time without your agreement.
Dispatch and tracking
We will send dispatch information and a tracking reference where available. Tracking depends on the postal service used; some services do not provide live tracking or a delivery scan.
A tracking reference may take time to show updates after dispatch.
Delayed, missing or damaged parcels
Email Happysellers247@gmail.com with your order number if your parcel is late, missing or damaged.
Happy Sellers 247 will investigate with the supplier or courier and provide the remedy required by law. You do not have to resolve the issue with the courier yourself.
Please report problems promptly so we can investigate. Supplier or courier reporting deadlines do not remove your statutory rights.
Goods remain our responsibility until you, or a person you nominate to receive them, take physical possession, subject to any exception provided by law.
Where no other delivery period is agreed, the statutory delivery deadline is generally 30 days. Your legal rights concerning late or undelivered goods remain unaffected.
Address changes and cancellations
Check your delivery address before paying. Email us immediately if you need to correct it or cancel an order.
We will try to amend the address or stop dispatch, but changes cannot be guaranteed once processing has started. This does not remove your statutory cancellation rights.
Please see our Return and refund policy for cancellation and return arrangements.
Contact
For delivery enquiries, email Happysellers247@gmail.com.